Our money-back guarantee and refund eligibility for hosting and domain services.
Shared, WordPress and reseller hosting plans include a 30-day money-back guarantee from the initial purchase date.
Domain registrations are non-refundable once registered with the registry, except where required by ICANN policy.
Provisioning fees for VPS and dedicated servers are non-refundable once the server has been deployed.
Submit a support ticket from your client dashboard within the eligible window; refunds are processed to the original payment method.
